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Call Center Cum Telesales

Details:

  • Company Name :Buvala Group
  • Education :High-School / Secondary
  • Skill : Junior



  • Company Size :S
  • Monthly Sallery :2,000 - 3,999
  • Work Experience :0-1 Years
  • Cv :Yes
  • Job Type :Full Time
  • Location :Dubai

Description

seeking an Asian friendly, organized call center representative to join our growing organization. In this position, you will answer all incoming calls from our customers, answer inquiries, resolve problems, and fulfill requests. You must exemplify the values of our company at all times and provide customers with the highest levels of customer concern.Contact:05_0205_4125 Call Center Job Duties and Responsibilities Answer all incoming calls Provide excellent customer service; answer questions and inquiries Resolve customer complaints and problems; offer possible solutions Manage call center database; enter new information as necessary Up-sell accounts when appropriate Maintain working equipment Follow company regulations and report malfunctions Call Center Job Requirements and Qualifications High school degree or equivalent Previous experience in a customer support role High performer with a track record of over-achievement Strong phone and verbal communication skills including active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

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